FREE Shipping Policy
BikerOutletMall.com offers FREE shipping storewide with order exceeding $99 and no handling fees on most items. This means when you see the free shipping logo your item ships for free via UPS ground. FREE shipping applies to orders shipped UPS ground to the lower 48 continental United States. PO Box, FPO/APO, HI, AK, CAN, PR and International orders are not available. If a shipping charge applies, it is displayed during the first stage of the checkout process. All new Honda product deliveries must be accomplished at our Powerhouse location.
Merchandise Return Policy
Let us know why you are returning an item so we can speed your refund or exchange. Please email or call (269-927-6186) to get a Return Goods Authorization #. All returns received within 30 days receive full credit excluding shipping and handling. All shipping cost for returned goods are the responsibility of the purchaser. All merchandise returned must be in saleable condition including original packaging. All apparel must not be worn or laundered. All Powersports products are non-refundable and may only be exchanged unless found to be of manufacturing defect and we cannot find another replacement.
General: All returns must be postmarked no later than 30 days from the original customer shipment date. Returns and exchanges must be in new condition and must include all instructions and original packing material. Customer pays all return shipping charges. Include a copy of your packing list with all returns.
Original shipping and handling charges are not refundable. Returns and Cancelations of a transaction must be preauthorized by us and are subject to a 15% re-stocking fee. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.
Incorrect Item: If you received an incorrect item no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge.
Incorrect Size: No charge for exchange. We will exchange customer orders that do not fit, if the customer requests the same item in a different size. Customer pays all shipping charges.